Senior Product Specialist

SE- Stockholm Office

Full-time

Permanent employee

Make an impact with us

Would you like to work with IT security in some of Sweden’s most demanding and business-critical IT environments?

Pointsharp helps large enterprises, government agencies, and other security-conscious organizations implement strong authentication and secure access using X.509 certificates, smart cards, and passkeys in Microsoft-based IT environments.

Our products have been developed over more than 20 years in close collaboration with organizations with exceptionally high requirements for security, availability, and usability.

We are now looking for a Senior Product Specialist who wants to work closely with our customers and play a key role in the installation, implementation, and continued development of our solutions.

About the role

As a Senior Product Specialist, you will become part of our experienced team of technical specialists. Your primary focus will be on technical installation and implementation projects for our customers.

You will work closely with our customers' IT and security teams, as well as Pointsharp product specialists, product owners, and sales teams. You will follow projects throughout their lifecycle — from technical planning and installation through verification, documentation, and handover to operations and support.

This role is ideal for someone with extensive experience in Microsoft enterprise environments who enjoys combining technical problem-solving with customer interaction and knowledge sharing.

What you'll do

Your responsibilities will include:

Planning and executing installations and implementations as part of customer projects

Configuring and integrating Pointsharp Net iD with customers' existing IT environment

Working with solutions involving X.509 certificates, smart cards, strong authentication, and passkeys

Conducting technical assessments, testing, verification, and troubleshooting

Providing technical support and advice following implementation

Documenting solution designs, configurations, installations, and customer-specific adaptations

Participating in workshops and customer meetings

Supporting the sales organization with technical expertise during pre-sales activities

Creating and continuously improving content for our knowledge base, technical documentation, and FAQs

Identifying customer needs and feeding ideas and improvement suggestions back to our product owners

Contributing to the development of our working methods, installation processes, and technical recommendations

Other related responsibilities may also be part of the role

What we're looking for

We are looking for someone with:

Several years of experience working in Microsoft enterprise environments

Strong knowledge of Active Directory and Windows Server

A good understanding of networking, DNS, certificates, and authentication solutions

Experience with PKI and X.509 certificates

Experience with technical installations, integrations, or implementation projects

The ability to systematically analyze, troubleshoot, and resolve complex technical issues

The ability to document technical solutions clearly and in a structured manner

Strong communication skills in both Swedish and English, both written and spoken

Who you are:

You are an experienced and confident technical professional who enjoys taking ownership of your work and driving technical initiatives forward.

You are solution-oriented, detail-focused, and service-minded, with the ability to collaborate effectively with customers, colleagues, vendors, and partners.

You are able to understand a customer's business and explain complex technical topics in a clear and accessible way. You understand that a successful implementation is not only about technology, but also about planning, documentation, communication, and building trust.

At Pointsharp, we value knowledge sharing. We therefore expect you to contribute your experience, support your colleagues, and stay up to date with developments in identity, authentication, and IT security.

You are a team player who is equally comfortable working independently and taking initiative to achieve agreed objectives.

Über uns

Wer wir sind
Pointsharp ist ein europäisches Cybersicherheitsunternehmen, das im Jahr 2006 gegründet wurde. Pointsharp liefert spezialisierte Software und Dienstleistungen, die Organisationen dabei helfen, Identitäten, Autorisierung, Zugang und Daten auf benutzerfreundliche Weise zu sichern. Wir glauben, dass einfach zu bedienende Sicherheitslösungen die Grundlage für einen sicheren, modernen digitalen Arbeitsplatz sind.

Pointsharp - Sicherheit leicht gemacht

Unser Arbeitsplatz und unsere Kultur
Wir bieten einen abwechslungsreichen und spannenden Arbeitsalltag in einem internationalen Unternehmen, das erst am Anfang seiner Wachstumsreise steht. Bei Pointsharp stehen die Mitarbeiter im Mittelpunkt. Wir geben uns große Mühe, unsere Gemeinschaft und Kultur zu fördern, eine Kultur, die seit langem von Unternehmertum und einem starken Fokus auf Technologie geprägt ist. Dies trägt zu kurzen Entscheidungswegen und großartigen Möglichkeiten bei, sich innerhalb ihrer Rolle und des Unternehmens zu entwickeln. Bei Pointsharp sind alle Geschlechter willkommen.

https://www.pointsharp.com/