What does this role entail?
As a Solutions Engineer you play a critical role in establishing technical confidence and credibility of Pointsharp’s solutions with our prospective customers, leveraging your technical expertise, experience, and problem-solving skills. You work closely with the sales team and channel partners to achieve the commercial objectives of the organisation. You will represent Pointsharp with a strong customer-oriented attitude.
Main Responsibilities and Duties
Main Responsibilities and Duties
- You establish yourself as a subject matter expert for Pointsharp solutions.
- You build strong relationships with customers and establish technical credibility.
- You will actively work with marketing and product management to improve product capabilities and messaging in relation to evolving market needs.
- Represent the company at workshops, industry events and trade fairs.
- Maintain relationships with existing customers and detect opportunities to cross-sell Pointsharp’s solutions.
- Act as advisor to customer CxO in matters relating to Identity & Security.